If you are looking to make money by selling products online, you’re not the only one. It is a fantastic way to make money. Convenient, with no boss, and the entrepreneurial spirit guiding you, you will be one of millions who have the same idea. It is the age for online businesses, so if you’re going to do it, you better do it right.
Luckily, the other hand of the digital generation coin is that there is a lot on the internet ready to help you. A lot of businesses out there were created as a way to solve an eCommerce industry problem. Going into the industry not only aware of these problems, but ready for them, will give you an extra boost that the rest can only dream of.
If you’re interested in these solutions, read on for our guide to the best online tools and resources to aid your eCommerce business.
Open Phone
An invaluable tool to someone working online is a phone system. It can allow you to work from home, work remotely, or to host meetings with clients and interested parties without the long journey. The life of a digital nomad might even be attractive to you, but it won’t happen without a reliable phone system.
Most packages like Zoom and Google allow for video and phone calls over the internet, eliminating the need for a landline, but Open Phone was created with businesses in mind. You won’t need filters, but you will need the customer service features that allow customers to follow paths to the team member they need, and you will definitely need the mute feature that blocks calls when you are out of office. You can add as many toll-free numbers as you want and use them to text and call globally and you can make use of the group texting features to keep in touch with team members.
You will be able to negotiate deals and contracts, engage with customers, pitch to investors, and run every other element of your business without once having to leave home. You will avoid hefty train fares and rush hour traffic while chatting seamlessly on a reliable phone system that will not glitch out on you even with the most unstable internet connection.
NadaPayments
When was the last time you saw anyone buy anything with cold hard cash anymore? Retailers are distraught that their premises aren’t getting as much footfall, but their loss is your gain. With secure online transactions you will gain more customers and they will be happy customers, to boot.
To add a cherry on top, you can look into NadaPayments. Working in store or online on any device, you can use NadaPayments to legally bypass all those credit card transaction fees. Charge $100 and get $100 with them. With NadaPayments’ tool your customers will be given the option to cover the transaction fee if they pay with a credit card and considering around 46% of US customers prefer using their credit card, you will avoid a sales hole that is draining your profits and quickly see your revenue go up.
Riskified
But what happens when there is a dispute from a customer? The thing about eCommerce is that it is a cashless society, with no hard cash to steal. That might make some sellers feel safe, but once you are in the industry you will see that the pickpockets and shoplifters of the world have just upgrades their methods.
If you want to avoid trouble, you’d be best using Riskified. Riskified aims to tackle fraud with their platform by approving and verifying any legitimate transactions and taking on fraud liability, saving you money. Hackers will be stopped in their tracks if they attempt to takeover your account or any customer’s and customers looking to abuse store policies will be handled with their Policy Protect service.
With legitimate customers’ problems swiftly resolved, you will see your online reviews go up. And when your valuable reviews go up, your business will grow, applauded by an army of loyal fans. Plus, that business won’t be hindered by any bad apples anytime soon.
BlueprintAutomation
So, you’ve perfected your product, you’ve got your manufacturing down to a fine art, you’ve marketed it well and now have lots of customers wanting it when you’re hit with a realization: how do you get it to the customer.
Packaging and shipping are the forgotten middle children of eCommerce, but luckily the process doesn’t have to be difficult with Blueprint Automation.
Blueprint Automation will take you by the hand through the packaging process, and then do all the heavy lifting. You are given complete control to personalize your product for the best packaging option. Simply choose from one of a dozen packaging options, everything from pillow shapes to ice cream tubs and even pizza trays, then move on to determining what container you want them shipped in and how they should be laid out in the container.
Once that is all done, they are ready to be shipped to the customer. And as for the shipping element…
Zendbox
When you are ready to ship, you will want it to be quick and secure, stored and sent without a problem. That’s Zendbox’s job. Not particularly to ship the products, but to allow you to have an eye on them from warehouse to doorstep.
Zendbox offers itemized scanning at every milestone on your products’ journey so that you can see in real time where a problem arises. Make more profitable decisions with data from the helpful online platform and check how many items are still in the warehouse. Solve problems before they become problems with real time updates on everything.
The platform works in integration with any major delivery network you can think of, including Royal Mail, Amazon, UPS, Hermes, FedEx, eBay and more, so that you have options on how you can get your items to your loyal customers.
A lot of elements of customer service are eliminated by moving your store online, so shipping becomes the biggest part that customers will judge you on. It’s important that you see what’s happening once your product leaves your hands.
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